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    Courses being removed from custom course playlists

    Course Feedback
    by Rabidboxer5/23/2021(edited)

    Wondering if this is happening to anyone else. I spent a good amount of time curating custom playlists. I logged in today to find roughly half to 75% of the videos gone. Some playlists completely empty.
    A lot of time down the drain unfortunately.

    I'm wondering if this is a common bug, or perhaps I am using the site incorrectly? Any way to see a history of my activity so I can find the videos that have been removed?

    12 Comments

    G
    GuideSites5/23/2021

    @@Rabidboxer Do you have an example of a lesson that's missing that you can send me? I'd like to look into this and see what may be happening.

    G
    GuideSites5/23/2021

    @@Rabidboxer also did you mark those lessons as complete? If you did you can go into your enrolled courses and see where those lessons may be as they should have green check marks in the courses

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    Rabidboxer5/24/2021

    Jason_Scully, post: 60955, member: 1

    @@Rabidboxer Do you have an example of a lesson that's missing that you can send me? I'd like to look into this and see what may be happening.

    An example would be Finish Omoplata Details in your Fundamental Guard Technique series. I saved the video and put it in my custom courses > submissions list along with a handful of others. Not sure what you can see, but the entire list is now empty. I had ~ 6 videos saved into that folder.
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    Rabidboxer5/24/2021(edited)

    Jason_Scully, post: 60956, member: 1

    @@Rabidboxer also did you mark those lessons as complete? If you did you can go into your enrolled courses and see where those lessons may be as they should have green check marks in the courses

    I did mark it as complete, unfortunately I had just finished going through two of your fundamentalist series which is 80 videos and marked all of them complete. I saved the videos I wanted to review and study further.

    Of the 80 videos I watched, while all memorable ;) I cannot recall all of which I would have saved for further review.

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    Anilarmy20135/30/2021

    I am unable to enroll in new courses, it is saying that you don't have permission. I am a lifetime member but still unable to access newly added courses.

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    Anilarmy20135/30/2021

    I am unable to enroll in new courses, it is saying that you don't have permission. I am a lifetime member but still unable to access newly added courses.

    Note: this post had 3 file attachment(s) on the original forum that could not be carried over.

    G
    GuideSites5/30/2021

    So I think I need to be more specific about this forum lol...this forum is not a customer support forum. It's forum for people to discuss the content of the courses and lessons.

    s
    skrumian5/31/2021

    Jason_Scully, post: 61406, member: 1

    So I think I need to be more specific about this forum lol...this forum is not a customer support forum. It's forum for people to discuss the content of the courses and lessons.

    Admins can lock up a thread and reply to send message to support email.
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    GuideSites5/31/2021

    skrumian, post: 61407, member: 31496

    Admins can lock up a thread and reply to send message to support email.

    Hi, I know what we can do but I don't want this forum flooded with support messages even in that regard. We may consider creating a support forum separately
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    Anilarmy20136/2/2021

    Jason_Scully, post: 61406, member: 1

    So I think I need to be more specific about this forum lol...this forum is not a customer support forum. It's forum for people to discuss the content of the courses and lessons.

    So Please help, where I can send my messages about my problems. Please solve this problem
    G
    GuideSites6/2/2021

    Anilarmy2013, post: 61532, member: 33725

    So Please help, where I can send my messages about my problems. Please solve this problem

    You can email info@grapplersguide.com or fill out the contact us in the left navigation.

    I'll answer your question here now though. Those courses you see in the "what's new" are not available to anyone yet. They are currently being created and are not complete yet. No one has access to those courses yet.

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    Anilarmy20136/2/2021

    Jason_Scully, post: 61533, member: 1

    You can email info@grapplersguide.com or fill out the contact us in the left navigation.

    I'll answer your question here now though. Those courses you see in the "what's new" are not available to anyone yet. They are currently being created and are not complete yet. No one has access to those courses yet.


    Thank you Sir for quick response and help.

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